FAQs
There are 3 easy steps to return your empty cylinders:
**Sparkle Note: Please remember to return an empty cylinder for each refill cylinder you have ordered. The return timeframe will be based on the shipment frequency plus 30 days. If you do not return the empty cylinder(s) within this timeframe, if you do not have any empty cylinders to return, or if the returned cylinder(s) is damaged, we will have to charge you an additional $25 for each unreturned/ damaged cylinder.
You can receive up to 4 cylinders in each order and in a frequency range from 1 to 6 months.
Free shipping will be for orders of 4 cylinders and above per shipment.
Yes, please contact us here with your order number and the changes you would like to make.